Executive Wisdom for Business

Live Webcast - Networking Smart for Results

Our next live webcast is on June 30, 2009.
9.30AM GMT +10.00

Networking Smart for Results
Learn how to intelligently business network.
Every business person networks. Few business people achieve the results they should. It's not about socialising and handing out business cards.

• Develop a plan and be effective with your time and approach
• Understand and utilise the linkages between "giving" and "getting"
• Create memorable impressions and develop relationships
• Make networking a process for building your business investment

Limited to only 19 people to maximise the value of the webcast through interactions, Q & A, etc.
A recording of the webcast will be available to all attendees to download after the event.

Register for the webcast here.

Ideas to Drive Business Performance

Executive Wisdom Podcast
Ways to generate business thinking and innovation to rocket your strategic approaches to new heights of excellence.
2.9MB Podcast - 4mins 10secs

 

Ric Willmot  -  Delivering breakthrough executive performance.

7 Steps for Focus in 2009 & Beyond

Executive Wisdom in 60 Seconds
A one-minute turbo charge to rocket your thinking to new heights of excellence.
1.4MB Podcast - 2mins 55secs

1. Client Retention
2. Marketing
3. Service Delivery
4. Education & Training
5. Diversification
6. Strategy
7. Emerging Trends

 

Ric Willmot  -  Delivering breakthrough executive performance.

The Executive Wisdom Club Launched

You want help with your business ...

You need someone to talk to; share your concerns with; bounce ideas off; get a second opinion. And, you want that person to have the courage to tell you the truth, no matter how much the truth may hurt ...

You want to learn how to survive these times and continue to do very well in business ...

You want to achieve; you want succeed; you want to win! You need help to do that. Who can you turn to?

I'm here to help.

This is a Strictly Limited offering for business people to receive high quality education and coaching in a very effective and efficient manner. This 8-minute video explains the benefits - only 5 people per club. Clubs are available in most capital cities and larger regionals. This is on a first-come first-served basis. 

Learn how to pragmatically and immediately improve business results. Areas addressed will include:

• Marketing
• Advertising
• Branding
• Business Development
• Sales
• Staffing
• Leadership
• Management
• Strategy
• Proposal Writing
• Customer Service
• Teams, Groups & Committees
• and much more ...

(I will offer this to people outside of Australia under a separate option that of course does not have the face-to-face component each month. Allow me two weeks to get matters in order first.)

Click here to watch the streaming video which lasts 8 minutes

Ric Willmot

PS If you have problems viewing the video on our website, you can watch it in high quality on YouTube here: Executive-Wisdom-Club.

How my 1 year-old daughter can help your business

        3.1MB Podcast - 4mins 34secs

© Ric Willmot 2008

Maintaining relationships after rejection

        4.2MB Podcast - 6mins 10secs

Customer Focus

        4.2MB Podcast - 6mins 04secs

Awesome Customer Experience

        4.9MB Podcast - 7mins 08secs

Create an AWESOME Customer Experience

Access - Give me quick access
Welcome me
Explain - Let me explain my problem
Show you want to help me
Options - Give me options
Make - Help me make a good decision
Execute the solution

LAUGH when it goes wrong

Listen and empathize
Acknowledge the wrong and apologize
Understand and take ownership
Give - Fix the problem and do something extra
Hit home with a follow-up and learn from the mistake

To turbo-charge your business and drive future revenues and profits higher in your business, join The Executive Wisdom Business Growth System. Details available on the website. Or download the PDF File Here.

© Ric Willmot 2008 All Rights Reserved

Forming Effective Media Relationships for Your Business

        4.1MB Podcast - 5mins 55secs

The best advertising your business can receive is positive press coverage - it costs nothing and is objective, third party assessment of your business, which people are more likely to trust than a paid advertisement. The media can be a valuable ally. Developing relationships with local, national and international media can be a great way of improving your profile.

Listen to my tips for forming effective relationships with the media to grow your business.

© Ric Willmot 2008 All Rights Reserved

Top 10 Things Customers Want

        4.7MB Podcast - 6mins 45secs

Over the last few years of working with hundreds of clients in nine different countries on a regular basis, I have noticed trends of what customers (buyers) want and need. This top ten will support you in building loyal customers for a lifetime. The great news is that none of these will require any additional financial investment on your behalf to implement. Now that's good value.

1. Show an interest in the lives of your customers.
2. You need to be quick!
3. You must be available.
4. Friendly voice and a warm smile.
5. Forget the myth of "Under-promising and over-delivering."
6. Stop selling and start helping.
7. "Yes, I can do that."
8. You must be highly skilled, and be perceived as such.
9. Stop nit-picking.
10. "Thank you."